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FREQUENTLY ASKED QUESTIONS

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CAKES & CUPCAKE INFORMATION

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ARE ALL OF YOUR CAKES ALLERGY FRIENDLY?

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All of our cakes have no dairy and no eggs, ever! They're 100% vegan!

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We are able to make cakes soy, gluten, and preservative free on request, however, please note that they are produced in a kitchen where these ingredients are present.

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HOW SHOULD I STORE MY CAKE/CUPCAKES?

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Cupcakes are best stored in an air tight container on a bench or in the fridge (depending on the season) for up to five days.

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Cakes should be stored in the fridge and taken out 45min to an hour before consuming.

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Cakes can also be stored in the freezer to last longer.

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DO YOU DELIVER?

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All wedding cake orders will include delivery due to size and nature of the cakes.

 

We offer delivery for an extra cost to Soldiers Point, Salamander Bay, Corlette, Nelson Bay, Shoal Bay, One Mile, Fishermans Bay, Anna Bay and Taylors Beach. 

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There is some scope to deliver to locations such as Medowie and Stockton , however, this is restricted to particular week days so please let me know if this is needed when ordering.

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PAYMENT

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HOW DO I GET A QUOTE?

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Please see the links to our quote forms on the enquiries page.

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HOW LONG ARE QUOTES VALID FOR?

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All quotes are valid for 14 days, paying your deposit will secure the quoted price and secure the availability slot.

 

HOW DO YOU TAKE PAYMENT?

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Payment is made via an individual link or credit card, all details will be included on your invoice.

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50% deposit required to secure booking. Full payment must be made at least a week prior to pick up otherwise your order will be forfeited.

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WHAT IS YOUR CANCELLATION POLICY?

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 If cancelled within 14 days of your required date, 50% can be refunded, otherwise the full amount is forfeited.

 

This is because a lot of preparation is done for each cake as they are custom made to order.

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